Island Shine Detailing Terms & Conditions

By booking with Island Shine Detailing, you agree to the following terms:

1. Service Commitment

• We aim to provide a stress-free detailing experience while prioritizing proper techniques and vehicle safety.

• No service will be performed if it risks damage to your vehicle.

2. Vehicle Condition & Safety

• Customers must disclose any mechanical or cosmetic issues (e.g., low battery, stuck windows, etc.) before service.

• Inform us of any hazardous materials in your vehicle (e.g., needles, drugs, gasoline). Failure to do so may result in liability for health or safety issues.

• If a vehicle cannot be detailed, a 25% fee may apply, including no-shows.

3. Appointments

• Please arrive on time, with a 15-minute grace period.

• Pricing varies based on vehicle size, condition, package, and time required.

• Additional charges apply for excessive pet hair or debris.

4. Equipment & Modifications

• We do not remove or install custom equipment (e.g., seat covers, subwoofers, bumper stickers). Please remove these before your appointment if cleaning underneath is required.

5. Cancellations & Rescheduling

• A 24-hour notice is required to change or cancel an appointment.

• Late cancellations (under 24 hours) will incur a 25% fee.

6. Payment

• Accepted payment methods: Cash, Personal Check, Zelle, and Venmo. Payment is due upon service completion.

7. Media Use

• We may take photos/videos of your vehicle for marketing purposes, but they will not be sold or shared with third parties.

8. Damage & Liability

• We are not responsible for minor cosmetic damage resulting from detailing.

• Major damage caused by an accident during service will be reimbursed through a pre-approved body shop/vendor.

• Any post-service concerns must be reported within 24 hours, with touch-ups scheduled within 3 days if necessary.